This Privacy Policy also includes additional information for users located in California, the European Union, the European Economic Area, and the United Kingdom.
By using our website or submitting information to Visilayer, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect information directly from you, automatically through our website, from public sources, or in connection with services we provide.
A.Information You Provide
We may collect information you voluntarily submit, including:
- Name
- Work email address
- Phone number
- Company or organization name
- Job title or role
- Website URL
- Project or inquiry details
- RFP or proposal materials
- Audit request information
- Messages or attachments submitted through our forms
- Billing or payment information, when applicable
B.Business and Website Information
If you request an AI Visibility Audit, Decision Support engagement, Agent Readiness project, or related service, we may review business information such as:
- Public website content
- Public business listings
- Public reviews and ratings
- Public social or profile information
- Service descriptions
- Location information
- Publicly available documents
- Business materials you provide to us
- Other information reasonably necessary to evaluate how your business is represented, interpreted, or understood
C.Usage and Technical Data
When you visit our website, we may collect limited technical information, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on the site
- Referring website
- Approximate location derived from technical data
- Interaction data, such as form submissions or clicks
D.Cookies and Tracking Technologies
We may use cookies, pixels, analytics tools, and similar technologies to understand how visitors use our website, improve performance, and support marketing or measurement activities.
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
How We Use Information
We may use the information we collect to:
- Provide and improve our website and services
- Respond to inquiries, audit requests, RFPs, or support requests
- Evaluate whether Visilayer is a fit for a business or project
- Prepare proposals, audits, reports, or project materials
- Analyze how businesses are represented or understood by AI systems
- Communicate with you about services, updates, or opportunities
- Improve our website, marketing, and service delivery
- Process payments, when applicable
- Maintain security and prevent misuse
- Comply with legal obligations
- Enforce agreements and protect our rights
We do not use personal information submitted through contact forms, RFP forms, or audit requests to train public AI models.
Legal Bases for Processing
For users located in the EU, EEA, or UK, we process personal information only where we have a legal basis to do so. Our legal bases may include:
·Consent
Where you have given us permission, such as when you submit a form or agree to receive communications.
·Contractual necessity
Where processing is needed to provide services, respond to a request, or take steps before entering into an agreement.
·Legitimate interests
Where processing is necessary for our business operations, service improvement, security, marketing, or client communications, provided those interests are not overridden by your rights.
·Legal obligations
Where processing is necessary to comply with applicable laws, regulations, tax obligations, or lawful requests.
UK privacy guidance says privacy information should explain purposes for processing, retention periods, and who personal data is shared with. It also says individuals should be told which rights they have, including access, rectification, erasure, restriction, objection, and data portability.
AI-Related Processing
Visilayer's work may involve analyzing business information to understand how companies are represented, interpreted, or made clearer for AI-driven discovery, decision support, and future workflows.
Depending on the service, we may use AI tools, software platforms, analytics systems, or third-party processors to support our work. When we do so, we use reasonable measures to limit unnecessary personal information and protect confidential or client-provided materials.
Unless separately agreed in writing, you should not submit highly sensitive personal information through our website forms.
How We Share Information
We may share information with trusted third parties who help us operate our business, including:
- Website hosting providers
- Analytics providers
- Email and communication tools
- Form and CRM providers
- Payment processors
- Cloud storage providers
- Professional advisors
- Service providers involved in project delivery
These third parties are authorized to use information only as needed to provide services to us or as required by law.
We may also disclose information if required to comply with legal obligations, enforce our agreements, protect our rights, prevent fraud, or respond to lawful requests by public authorities.
We do not sell personal information.
We do not knowingly share personal information for cross-context behavioral advertising unless disclosed and made subject to any required opt-out rights.
California privacy guidance says businesses that sell or share personal information must provide notice and appropriate opt-out mechanisms, including a "Do Not Sell or Share" link where applicable.
California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act. Depending on your relationship with us and subject to applicable exceptions, you may have the right to:
- Know what categories of personal information we collect, use, disclose, sell, or share
- Request access to specific pieces of personal information we have collected about you
- Request deletion of personal information
- Request correction of inaccurate personal information
- Opt out of the sale or sharing of personal information
- Limit the use or disclosure of sensitive personal information, where applicable
- Not be discriminated against for exercising your privacy rights
California's privacy framework gives consumers rights to know, delete, opt out of sale or sharing, and be free from discrimination for exercising their rights.
Categories of Personal Information We May Collect
In the past 12 months, we may have collected the following categories of personal information:
- Identifiers, such as name, email address, phone number, company, IP address, or website URL
- Commercial information, such as services requested or project inquiries
- Internet or network activity, such as pages visited, browser type, and interaction data
- Professional or employment-related information, such as job title, company, or role
- Geolocation information, limited to approximate location derived from technical data
- Inferences, such as business fit, project relevance, or service-interest categories based on submitted information
Sources of Personal Information
We may collect personal information from:
- You directly
- Your use of our website
- Publicly available business sources
- Service providers
- Business partners or referral sources
- Information you provide in forms, emails, RFPs, or project materials
Purposes for Collection
We collect personal information for the purposes described in this Privacy Policy, including responding to inquiries, providing services, preparing audits or proposals, improving our website, communicating with you, maintaining security, and complying with legal obligations.
Disclosure of Personal Information
We may disclose personal information to service providers, contractors, professional advisors, and other parties as described in this Privacy Policy.
Sale or Sharing of Personal Information
We do not sell personal information for money.
If our use of analytics, advertising, or tracking technologies is considered a "sale" or "sharing" under California law, California residents may have the right to opt out. If we implement tools that trigger those rights, we will provide the required notice and opt-out mechanism.
How to Exercise California Rights
To exercise California privacy rights, contact us at hello@visilayer.com. We may need to verify your identity before fulfilling your request. You may also designate an authorized agent to submit a request on your behalf, where permitted by law.
EU, EEA, and UK Privacy Rights
If you are located in the EU, EEA, or United Kingdom, you may have rights under applicable data protection laws, including the GDPR and UK GDPR. Depending on the circumstances, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete personal information
- Request deletion of personal information
- Request restriction of processing
- Object to certain processing, including direct marketing
- Request data portability
- Withdraw consent where processing is based on consent
- Lodge a complaint with a data protection authority
The European Commission describes EU data protection law as covering the protection of personal data inside and outside the EU, including rules for international transfers.
To exercise these rights, contact us at hello@visilayer.com.
If you are in the UK, you may also contact or lodge a complaint with the UK Information Commissioner's Office. If you are in the EU or EEA, you may contact your local data protection authority.
International Data Transfers
Visilayer is operated from the United States.
If you access our website or services from outside the United States, your information may be processed in the United States or other countries where we or our service providers operate.
Where required by applicable law, we use appropriate safeguards for international transfers, which may include contractual protections, standard contractual clauses, or other lawful transfer mechanisms.
Data Security
We use reasonable administrative, technical, and organizational safeguards to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security.
Data Retention
We retain information for as long as reasonably necessary to provide services, respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
Retention periods may vary depending on:
- The type of information
- The purpose for which it was collected
- The nature of the business relationship
- Legal, tax, accounting, or reporting obligations
- Whether retention is needed to resolve disputes or enforce agreements
Cookies
A.What Cookies Are
Cookies are small text files placed on your device when you visit a website. They help websites function, remember preferences, analyze traffic, and improve user experience.
B.Types of Cookies We May Use
Essential Cookies. Required for basic website functionality.
Performance and Analytics Cookies. Help us understand how visitors use the website and improve performance.
Functional Cookies. Remember preferences or enhance site functionality.
Marketing or Tracking Cookies. May help measure campaigns, understand visitor behavior, or support marketing efforts.
C.Managing Cookies
You can control or delete cookies through your browser settings. Some features may not work properly if cookies are disabled.
Third-party tools, such as analytics providers, may also set cookies subject to their own privacy policies.
D.Cookie Consent
Where required by law, we will request consent before using non-essential cookies or similar tracking technologies.
Marketing Communications
If you receive marketing emails from us, you may unsubscribe by using the unsubscribe link in the email or contacting us directly.
We may still send non-marketing communications, such as responses to inquiries, service messages, project communications, or legal notices.
Third-Party Links
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of third-party websites.
You should review the privacy policies of any third-party services you use.
Children's Privacy
Our website and services are intended for businesses and professional users. We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us so we can take appropriate steps.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last Updated" date.
Your continued use of the website or services after updates are posted means you accept the revised policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
Web · www.visilayer.com
Address · 2906 NW 130th Avenue, Suite 102
Sunrise, Florida 33323